Shipping policy
Shipping Policy
We aim to process and deliver your orders safely and as quickly as possible.
Order Processing
Orders are normally processed within 1–2 business days after confirmation.
Delivery Time
Estimated delivery time is 3–7 business days, depending on your location and courier service. Delivery times may vary during holidays, sales, or unexpected courier delays.
Shipping Charges
Shipping charges are calculated based on the order and delivery location and will be displayed or communicated before order confirmation.
Order Tracking
Once your order has been dispatched, tracking details may be provided where available.
Incorrect Address
Customers are responsible for providing accurate contact and shipping information. Additional delivery charges may apply if an order is returned due to an incorrect or incomplete address.
Damaged or Missing Orders
If your parcel arrives damaged or contains an incorrect item, please contact us promptly with your order details and supporting photos or video.
Contact Us
For shipping or delivery assistance, please contact us on WhatsApp:
03135383695